Terms of service

Herbicare — Terms of Service


Last Updated: Feb 20, 2025


Welcome to Herbicare. These Terms of Service (“Terms”) govern your access to and use of herbicare.com.pk and herbicare.pk (including any subdomains, redirects, products, services, and content).

By accessing or using our website, you agree to be legally bound by these Terms.
If you do not agree, you must discontinue use immediately.

1. Acceptance of Terms

By using this website, you confirm you are at least 18 years old or using the website under lawful parental/guardian supervision.


We reserve the right to modify, suspend, or discontinue any part of the website, products, or services at any time without notice.


Continued use after updates constitutes acceptance of revised Terms.


2. Medical & Product Disclaimer (VERY IMPORTANT)


All products sold by Herbicare are dietary supplements intended only for general wellness support.


Products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.


Information on the website is for informational purposes only and does not constitute medical advice.


Customers must consult a qualified healthcare professional before use, particularly if pregnant, nursing, have medical conditions, or take medications.


Results vary from person to person; no specific outcomes or health improvements are guaranteed.


By purchasing, you acknowledge you are using products at your own discretion and risk.


3. Orders, Pricing & Availability


All orders are subject to acceptance, verification, and product availability.
Prices are listed in PKR and may change without prior notice.


Herbicare reserves the right to cancel or refuse any order at its sole discretion.
We may limit quantities or discontinue products at any time.


4. Payments


Customers agree to provide accurate and complete billing/shipping information.


Fraudulent, suspicious, or unauthorized transactions may be canceled without liability.


Ownership of products remains with Herbicare until full payment is received.


5. Shipping & Delivery


Orders are typically processed within 1–2 business days.


Delivery timelines are estimates only and not guaranteed.


Herbicare is not liable for delays caused by couriers, weather, customs, strikes, or other circumstances beyond our control.


Incorrect addresses or failed deliveries due to customer error are the customer’s sole responsibility.


6. Returns & Refunds


Returns are accepted only in accordance with our Return Policy.


Products must be unopened, unused, and in original packaging.


Shipping charges, handling fees, and payment processing fees are non-refundable unless required by law.


Herbicare reserves the right to refuse returns that do not meet policy requirements.


7. Limitation of Liability


TO THE MAXIMUM EXTENT PERMITTED BY LAW:


Herbicare, its owners, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:


product use or misuse,
allergic reactions,
delayed delivery,
health outcomes,
loss of profits, data, or goodwill.


Your sole remedy, where legally applicable, is limited to the amount actually paid for the product purchased.


Use of products and website is entirely at your own risk.


8. Assumption of Risk & Indemnity


By using our website or products, you agree to:


Assume all risks associated with supplement use.


Indemnify and hold harmless Herbicare, its owners, staff, and affiliates from any claims, losses, liabilities, costs, or legal expenses arising from:


misuse,
improper storage,
failure to follow instructions,
reliance on website content.


9. No Warranties


All products and services are provided “AS IS” and “AS AVAILABLE.”


Herbicare disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.


10. User Conduct


You agree NOT to:


Violate laws or third-party rights.
Provide false information.


Attempt hacking, scraping, unauthorized access, or interference with website operations.


Use the website for fraudulent activity.
Violation may result in account blocking and legal action.


11. Intellectual Property


All website content — including text, images, designs, logos, graphics, product names, and branding — is the exclusive property of Herbicare and may not be copied, reproduced, or used without written permission.


12. Privacy


Your use of the website is also governed by our Privacy Policy. We do not sell personal data to third parties unless required by law or necessary to provide services.


13. Third-Party Services


We may rely on third-party payment gateways, couriers, analytics, or platforms. Herbicare is not responsible for failures or actions of third-party services.


14. Force Majeure


Herbicare shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government restrictions, internet outages, pandemics, or transportation disruptions.


15. Arbitration & Dispute Resolution


Any dispute arising from use of the website or products shall first be resolved through good-faith negotiation.


If unresolved, disputes shall be resolved through binding arbitration in Pakistan.
Users waive the right to participate in class actions or representative lawsuits where permitted by law.


16. Governing Law & Jurisdiction


These Terms are governed by the laws of Pakistan. Any legal proceedings, where arbitration is not enforceable, shall fall under the exclusive jurisdiction of courts in Pakistan.


17. Severability


If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.


18. Domain Clarification


These Terms apply to all Herbicare operated domains, including but not limited to:
herbicare.com.pk (main website)
herbicare.pk (redirect domain)


19. Contact Information


For questions or support:
📞 WhatsApp: 03076854312